Qualifications and Education Requirements

The candidates for these contracting opportunities will be great communicators, enthusiastic about passenger transportation and have experience delivering star quality customer service in a passenger transportation environment. Basic certifications and credentials apply to each location:

• Pre-employment Drug ScreeN

• Background/Driving record Check

• Passenger Assistance Certification

• Defensive Driving Certification

• CPR/First Aid Certification

Contractor Responsibilities:

• Perform network services during offered and accepted hours of operations.

• Accept and Complete work orders for client trips using a mobile technology Platform.

• Drive clients to their destinations safely, securely, and on time.

• Assist clients into and out of the vehicle, and to front doors if requested.

• Report any incidents or accidents to the network safety team

• Operate wheelchair lifts safely and securely as needed.

• Adhere to passenger transportation policies and protocols.

Preferred Skills

• Know how to keep a level head in a busy environment

• Must be passionate about helping people

• Great communication skills

• A good working knowledge of the metro-Chicagoland area is a plus

• First Aid/CPR certification a plus but not required

Additional Notes

The candidate for this position will be a great communicator, enthusiastic about the opportunity and have experience in customer service. Training will be provided. 

Contact Big Star Transit for assistance and/or referral with any of the requirements.